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Photo guide

Which photos work

We only ever meet your pet through the photos you send. A few minutes choosing the right one makes a visible difference to the finished piece.

What we need

  • One clear main photo. Front-facing, whole face visible, taken in good light. This becomes the reference angle.
  • Extra angles if you have them. A side view, and anything that shows markings, tail or coat texture.
  • Detail worth naming. The ear that folds, the patch over one eye, the collar they always wore.
A clear reference photograph
Clear, front-facing, good light, whole face visible — this is what we are hoping for.

Getting the closest likeness

We can work from almost anything — send us what you have. For the closest possible result, these are worth avoiding where you can:

  • Heavy filters or colour grading — the wool will follow the filter, not your pet.
  • Very dark or very small crops where the eyes are not clearly visible.
  • Photos where your pet is far away in the frame.
  • Only one angle, where the shape of the head is unclear.

Older photos and memorial pieces

Many of our commissions are for pets who have passed away, and the only photos that exist are old prints or phone photographs of prints. Please send them anyway.

Silver Memorial Pendant — held between two fingers for scale
Faded prints and photographs of photographs are acceptable — we assess them by hand.
A person checks every set by handYour photographs are reviewed by a human being before any work begins. If one more angle would give us a better likeness we will ask you for it, and if the photographs will not work for the format you chose we will say so and refund you in full before making starts.

Technical notes

  • JPG, PNG, WEBP and GIF are accepted, up to 25 MB each.
  • Attach up to twenty photographs with each commission — the more angles, the more we have to work from.
  • Do not edit or retouch the photos — send them as they came off the camera or out of the album.
  • Want your pet’s own fur worked into the piece? Choose that option in the form and we will email you instructions and a mailing address.

Start with the photo you love most.

Pick a format, upload your photos and tell us what matters. We review every commission by hand before making starts.

Start your commission